User experience design is all about striving to make a website or application easy to use, intuitive and give the user a feeling of trust in the product or services on offer. We're specialists in creating fully responsive web solutions for clients from all kinds of sectors all over the UK.
We provide a wide array of digital services to some fantastic clients across the UK and overseas. For some clients we'll work on certain elements like the design or build of a website or app, for others we are their digital partners and work as an extension of their team providing all of the services below.
We have an amazingly talented development team at COALFACE who specialise in front end user interface development, responsive mobile friendly websites, bespoke CMS and CRM development, Microsoft .NET web development, mobile App development for iOS/Android/Windows and pretty much anything web or software related you can throw at us.
Support and Maintenance
System support and maintenance is one of the core services we provide. We have automated support ticketing systems in place for reactive support. This is directly tied to a service level agreement (SLA) so that we can react to potential issues and amends in the appropriate time frame.
Digital Marketing Services
Our offer a number of digital marketing services to our clients including: Digital Marketing Strategy and Planning, Search Engine Optimisation (SEO), Content Marketing, Social Media Marketing and Pay Per Click campaign management.
68 Jesmond Road West,
Newcastle upon Tyne,
NE2 4PQ, UK
Tel. 0191 212 8993
"The bespoke CMS that Coal/Face delivered is brilliantly flexible and has a code base much more lightweight than better known CMS'. The team are as approachable and responsive to our needs as any agency I have dealt with. A pleasure to work with."David Paton, Optical Express